Unified Communications and Collaboration

OmniSystems partnered with Mitel to offer Unified Communications and Collaboration (UCC) solutions.

Call Center

Organizations should provide a convenient, satisfying and consisent customer experience at all times.

Our contact center solutions include Multichannel, Outbound, Inbound and Workforce Management and Recording solutions. Deliver on the quality of service your customers have come to expect with multimedia routing solutions that support the full digital customer experience.

Cloud Communications

When business communications, mobility and the cloud are combined, borders disappear, but more importantly, costs drop and productivity rises. Let your business use the power of cloud communications for your voice, collaboration and customer service services.

Our services include the MiCloudOffice, world-class communications and collaboration features at your fingertips within your budget.

Communication and Collaboration

Modern business communication demands a host of tools, including desk and mobile phones, email, instant messaging, voicemail, presence information and audio, video and Web conferencing.

Products we recommend include the MiVoice Office 250, an affordable and flexible phone system platform for small to mid-size businesses.

Mobile Carrier Solutions

Converged Voice and Video solutions enable mobile services on an all IP-based core network such as Voice over LTE (VoLTE), Voice over Wi-Fi, and WebRTC.

Products we recommend include the Voice over LTE (VoLTE) which provides drastic cost savings and enables new services such as video calling, multi-device, single number and multimedia sharing services across mobile broadband devices. .