News Article

Vacancy: Production Control Analyst

Jul 30, 2018
All candidates must be able to undergo a Federal background investigation. Candidate must be a US Citizen. 

Job Overview

The Department of Education/Federal Student Aid (FSA) Debt Management and Collections System (DMCS) plays a critical role for FSA in managing the outstanding federal student loan portfolio and securing repayment from federal student loan borrowers. The project currently has openings for Production Control Analysts. The applicant will be a member of a team responsible for the effective operation and maintenance of the DMCS job scheduling and reconciliation processes on a 24x7 basis.

All work to be performed on-site in Frederick, Maryland.


  • Meets with Production Operations and Production Control managers and develops the deployment schedule, consolidating changes of similar risk to minimize system impact.
  • Analyzes release strategies presented in all rollout meetings and addresses any concerns to the Implementation and Configuration Management teams.
  • Executes the job schedule and run books 24x7
  • Monitors and reports on job progress
  • Provides job results on a daily basis to management and the Interface team to report to FSA on the daily Production Status report
  • Provides output of successful job runs to other teams for quality control before submission to the client and other DMCS partners, for example, fulfilment files to Fulfillment team before submission to Fulfillment vendor
  • Provides logs and output files to appropriate team members when jobs fail
  • Provides troubleshooting support to other team members to resolve production job issues
  • Executes approved ad-hoc job runs

Required Skills and Experience

  • Understanding of Windows MS-DOS and command-line execution
  • Experience in data reconciliation between vendors
  • Knowledge of job scheduling software required.  Experience with SOS Job Scheduler a plus.
  • Debugging job scheduling software related issues, analyzing and resolving them.
  • Opening defects and escalating them to Development team
  • Creating/Updating job schedule and preparing design documents for release
  • Preparing workaround for any unresolved issues until root cause analysis is done and resolved.
  • Working as a team player to set up Development and Test environments for SOS
  • Transferring files manually to Fulfillment Center using FTP and SFTP protocols as per requirement.
  • Communicating with external partners for Production Readiness Test.

Desired Skills and Experience

  • 5+ years of experience
  • Ability to think “outside the box” and propose solutions to tough data related business processing problems.
  • ITIL Foundations V3 a plus
  • UNIX/Windows OS familiarity
  • Scripting experience a plus
  • MS Word and MS Excel experience a plus
  • MS-DOS Powershell scripting a plus

Required Education

Typically requires bachelor’s degree or equivalent, and five to seven years of related experience

Hiring Policy Statement

OmniSystems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.